Boost cash flow without damaging shipper trust. Denim’s AR Collections Communications puts freight companies in charge of how and when to follow up.
Denim, the trusted freight factoring and back-office automation partner, has launched AR Collections Communications. The new experience gives freight brokers and fleets full control over how and when payment reminders go out to shippers.
Shippers say unprofessional collections damage trust. In a recent survey of nearly 100 shippers, the top three challenges with collections included unrecognizable third-party outreach, unprofessional tone, and the wrong department being contacted. Denim’s AR Collections Communications helps brokers and fleets alleviate these issues through full customization of the collections experience—strengthening relationships and accelerating receivables.
The new portal gives shippers a self-serve experience, allowing them to view invoice status and payment history without needing to reach out. It’s a transparent, time-saving tool that improves the experience on both sides of the transaction.
Unlike third-party collection services, AR Collections Communications is fully automated and included at no additional cost for Denim clients. Collections run in the background—freeing up time and improving payment speed.
AR Collections Communications gives freight companies full control over collections without compromising shipper relationships. Learn more about AR Collections Communications.
