Denim does not have a banking relationship with SVB, we have full access to our operating capital, and we are processing daily payments. For further details please log into your client account.

Rebrand FAQ

General

  • Why did Axle Payments rebrand?
  • Why Denim?
  • Is Denim a new company?

For Denim Clients

  • How does this impact my business?
  • What happens if I send an email to an old @axlepayments.com email address?
  • What do you need me to do as a Denim client? How does this impact my contract?
  • How will this impact my customers’ billing?
  • Do I need to notify my CPA or change anything for my taxes?
  • Where do I log in to my Axle Payments account?
  • Is my Denim account also my Axle account?
  • Will this rebrand impact my TMS or QuickBooks integrations?
  • What should I tell my shippers, factoring companies, and/or carriers?
  • As a debtor, where should we send payments?
  • Does this impact my credit reporting?
  • Do I have to sign a new contract?
  • Is my login the same?
  • What is the new website?
  • How do I get support?